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Oracle Utilities Customer Care and Billing 2 Essentials

Question No: 31

What correctly describes the possible causes of price proration? (Choose the best answer.)

  1. change in Rate Schedule only

  2. change in Rate Version only

  3. change in Bill Factor only

  4. changes in Rate Schedule and Bill Factor

  5. changes in Rate Version and Bill Factor

Answer: C

Reference: https://docs.oracle.com/cd/E18733_01/pdf/E18367_V3_01.pdf

Question No: 32

Which two statements describe when register readings for a meter get marked for High and/or Low review? (Choose two.)

  1. When the register details for a meter are loaded into the staging tables

  2. When the register readings for a meter are created online

  3. When the MUP2 batch process creates the register readings for a meter

  4. When the register readings for a meter are updated

  5. When the TD-HILO batch process is executed

Answer: A,C

Reference:

https://docs.oracle.com/cd/E28945_01/4.2 Manage Device Measurements and Bill Customers/CCamp;B URM 4.2.1.2a.pdf

Question No: 33

What controls the types of service agreements and service points to be created? (Choose the best answer.)

  1. Campaign

  2. Package

  3. Campaign and Package

  4. Service Agreement Type/Service Point Type Relationship

  5. Order

Answer: C

Question No: 34

Which two states allow a Bill Segment to have its charges regenerated? (Choose two.)

  1. Incomplete

  2. Error

  3. Freezable

  4. Frozen

  5. Canceled

Answer: B,C

Reference: https://docs.oracle.com/cd/E18727_01/doc.121/e13587/T178714T178721.htm

Question No: 35

What information appears when you click the Help button in the Action Bar when using the “classic” (or non-Fusion) user interface? (Choose the best answer.)

  1. contact information about the specific implementation

  2. information for a specific zone

  3. an index of Control Central information

  4. context-sensitive information

  5. information for a specific portal

Answer: D

Question No: 36

Which three areas can be specified to invoke a User Interface (UI) map from a Business

Process Assistant (BPA) script? (Choose three.)

  1. Business Process Assistant (BPA) Script Area

  2. Page

  3. Pop-Up

  4. Portal

  5. Zone

Answer: B,C,D

Question No: 37

The lifecycle logic of the parent Business Object, when inherited by the child Business Object, . (Choose the best answer.)

  1. can be changed by creating a new state in the child Business Object

  2. can be changed by updating an existing state in the parent Business Object so that it only affects the relevant child Business Object

  3. can be changed by adding additional algorithms on the child Business Object to any of the states from the parent Business Object

  4. can be changed by deleting a state in the child Business Object

  5. cannot be changed

Answer: C

Reference: https://docs.oracle.com/cloud/latest/salescs_gs/CGSAC/groovytipstechniques.htm

Question No: 38

What can cause a bill segment to have multiple bill calculation headers? (Choose the best answer.)

  1. multiple Rate Versions

  2. proration at Rate Component level

  3. proration at Bill Factor level

  4. multiple Scheduled Read Dates covered by the bill period

  5. multiple service agreements being covered by a bill segment

Answer: C

Question No: 39

Which three are valid plug-in spots for a Business Object Lifecycle status? (Choose three.)

  1. Validation

  2. Entry

  3. Exit

  4. Monitor

  5. No Algorithms are plugged in on the Business Object Lifecycle.

Answer: A,C,E

Reference:

http://education.oracle.com/pls/web_prod-plq- dad/web_prod.view_pdf?c_id=D84600GC10amp;c_org_id=46777amp;c_lang=US

Question No: 40

Additional processing can be invoked when an order is completed. Which two entities can be used to define the algorithms for order completion? (Choose two.)

  1. Order Type

  2. Campaign

  3. Package

  4. Customer Class

  5. Account

Answer: A,C

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