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Oracle Utilities Customer Care and Billing 2 Essentials

Question No: 41

Which two plug-in spots call the rating functionality using base package-supplied algorithm

types? (Choose two.)

  1. Bill Segment Type – Bill Segment Create

  2. Bill Segment Type – Bill Segment FT Creation

  3. Adjustment Type – Generate

  4. Adjustment Type – Adjustment FT Creation

  5. Billable Charge Template

Answer: B,D

Question No: 42

Which entity or entities can specify Eligibility Criteria Groups? (Choose the best answer.)

  1. Order

  2. Campaign

  3. Package

  4. Campaign and Package

  5. Order, Campaign, and Package

Answer: A

Reference: http://docs.oracle.com/cd/E28727_01/hcm91fp2/eng/psbooks/hgpy/htm/hgpy15.htm

Question No: 43

Which Control Central tab is the business user first transferred to when a customer/account/premise record is located and selected? (Choose the best answer.)

  1. Main

  2. Account Information

  3. Customer Information

  4. Account Tree

  5. Premise Tree

Answer: D

Question No: 44

After a bill has been generated and sent to a customer, a business user may discover an error and need to correct the changes that were generated. What describes the functionality where canceled and rebilled bill segments are presented on a new bill that must not contain new charges? (Choose the best answer.)

  1. Cancel/Rebill

  2. Correction Notes

  3. Credit Notes

  4. Off Cycle Bill Generator

  5. Cancel/Rebill and Credit Notes

Answer: C

Question No: 45

Which three are valid types of Rate Components? (Choose three.)

  1. Flat Charge

  2. Service Quantity

  3. For Calculation Purposes Only

  4. Interval Pricing

  5. Sub Rate

Answer: A,C,E

Reference: http://docs.oracle.com/cd/E16754_01/doc.75/e16711/prc_plist_setup.htm

Question No: 46

What is the difference between a Service Script and a Plug-In Script? (Choose the best answer.)

  1. A Service Script executes on the server side while the Plug-In Script does not.

  2. A Service Script has an Edit Data step type while the Plug-In Script does not.

  3. A Service Script has user-configured input and outputs while a Plug-In Script has predefined input and outputs.

  4. A Service Scripts allows you to invoke Business Objects while a Plug-In Script does not.

  5. There is no difference between the two script types.

Answer: B

Question No: 47

Which three options correctly describe what the To Do Type controls? (Choose three.)

  1. the To Do list on which the entry appears

  2. the roles to which an entry may be assigned

  3. the algorithms used to perform To Do-specific business rules

  4. the Users that can be assigned to a To Do Entry

  5. defining Control Central Alerts

Answer: A,B,D

Question No: 48

Which two plug-in spots allow additional logic to be implemented when a field activity is completed in the field? (Choose two.)

  1. Field Activity Type – FA Completion Control

  2. Field Activity Type Profile – FA Completion Control

  3. Field Activity Remark – Activation

  4. Meter Reader Remark – Activation

  5. Installation – FA Additional Information

Answer: B,D

Reference: http://docs.oracle.com/cd/E61807_01/PDF/CCB_Administration_Guide_v2_5_0_0.pdf

Question No: 49

Which level provides security authentication when logging into Oracle Utilities Customer Care and Billing for production supported environments? (Choose the best answer.)

  1. User Interface Tier

  2. Web Server

  3. Application Server

  4. Database Server

  5. Web and Application Server

Answer: D

Question No: 50

How many Tenders can a Payment Event have? (Choose the best answer.)

  1. one Tender per Payment Event

  2. no Tenders for Payment Events, only Payment Segments

  3. no Tenders for Payment Events, only Payments

  4. one Tender for each account the payment is applied to

  5. one or more Tenders for each form of Payment submitted

Answer: D

Reference:

https://docs.oracle.com/cd/E28945_01/4.3 Collect Revenue/CCamp;B URM 4. 3.1.1.pdf

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